SMS Terms of Service

SMS Terms of Service
Last Updated: February 9, 2026

By opting in to SMS messaging from your veterinary clinic powered by NectarVet, you  consent to receive text messages including appointment reminders and confirmations,  treatment and vaccination reminders, lab result notifications, billing reminders, and other communications related to your pet's care.  

• Message Frequency: Message frequency varies based on your appointment activity and  clinic communications.  
  
• Message and Data Rates: Message and data rates may apply. Contact your wireless  carrier for details.  
  
• Opt-Out: You can opt out at any time by replying STOP to any message. You will  receive a confirmation message and no further messages will be sent.  
  
• Help: Reply HELP to any message for support information, or contact your clinic  directly.  
  
• Consent: Your consent to receive text messages is not required as a condition of  purchasing any goods or services. You may continue to receive veterinary services  without opting in to SMS.  
  
• Privacy: No mobile information will be shared with third parties or affiliates for  marketing or promotional purposes. See our full privacy policy.  
  
• Supported Providers: Major US and Canadian carriers are supported. Carriers are not  liable for delayed or undelivered messages.